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    Shipping and Returns

    Consumers

    Domestic Shipping Policy

    Orders will be processed and shipped during the regular business days of Monday through Friday. Orders placed on Fridays, weekends or holidays will be processed and shipped on the next business day.

    Free Shipping

    Items that ship for free when available, use ground shipping through the USPS/UPS. 

    Shipping Options

    Nic Hyl Clothing uses USPS to ship all packages. The USPS shipping options are as follows:
     
    USPS Priority Mail Express Flat Rate Envelope– You will receive your order within 1-2  business days if your order is placed before 10 AM EST Monday through Friday. This  applies to in-stock items only.
     
    USPS Priority Mail Large Flat Rate Box – You will receive your order within 2-3 business days after shipment if your order is placed before 10 AM EST Monday through Friday. The first full day after the order is shipped out counts as the first day. This applies to in-stock items only. Package dimensions are: 23-11/16" x 11-3/4" x 3" 12" x 12" x 5-1/2".
     
    USPS Priority Mail Medium Flat Rate Box – You will receive your order within 2-3 business days after shipment if your order is placed before 10 AM EST Monday through Friday. The first full day after the order is shipped out counts as the first day. This applies to in-stock items only. Package dimensions are: 13-5/8" x 11-7/8" x 3-3/8" 11" x 8-1/2" x 5-1/2"
     
    USPS Priority Mail Small Flat Rate Box – You will receive your order 2-3  business days after shipment if your order is placed before 10 AM EST Monday through Friday. The first full day after the order is shipped out counts as the first day. This applies to in-stock items only. Package dimensions are: 8-5/8" x 5-3/8" x 1-5/8"
     

    International Shipping Policy 

     USPS Priority Mail International Flat Rate Envelope– You will receive your order within 6-10  business days if your order is placed before 10 AM EST Monday through Friday. This  applies to in-stock items only.
    USPS Priority Mail Large Flat Rate Box – You will receive your order within 6-10 business days after shipment if your order is placed before 10 AM EST Monday through Friday. The first full day after the order is shipped out counts as the first day. This applies to in-stock items only. Package dimensions are: 23-11/16" x 11-3/4" x 3" 12" x 12" x 5-1/2".
    USPS Priority Mail Medium Flat Rate Box – You will receive your order within 6-10 business days after shipment if your order is placed before 10 AM EST Monday through Friday. The first full day after the order is shipped out counts as the first day. This applies to in-stock items only. Package dimensions are: 13-5/8" x 11-7/8" x 3-3/8" 11" x 8-1/2" x 5-1/2"
    USPS Priority Mail Small Flat Rate Box – You will receive your order 6-10 business days after shipment if your order is placed before 10 AM EST Monday through Friday. The first full day after the order is shipped out counts as the first day. This applies to in-stock items only. Package dimensions are: 8-5/8" x 5-3/8" x 1-5/8" 
     
     

    Customs Duties & Other Fees 

    No additional customs fees or international duties are applied on our domestic or International shipments because of our preferred shipping courier. 
    At the Moment, we don't ship to every country. Discretion to which countries we ship to is the the sole decision of the brand. Contact us if you have a question, or want to have your country added to the list of international countries we ship to.  
     

    Return & Exchange Policy

    We strive to make the most beautiful, quality swimwear and resort wear you've ever owned. But if for some reason, you need to send your pieces back to us please see the instructions, below:
     

    How to Return  

     
    Returns can only be processed within 15 days from date of delivery with proof of purchase.  Only full-priced merchandise is eligible for refunds. Sale items or any items purchased with promotional codes are not eligible for return or exchange. No refunds are offered for promo or sale items.  CLICK HERE to request a return request form. 
     
    Naturally, we cannot accept returns of previously worn, soiled, laundered or damaged merchandise-for any reason.  Depending upon the extent of handling required on our part, we may impose a $25 handling fee for these types of non-compliant returns. 
     
    In order to receive proper credit for your return, please be sure all original tags and sanitary liners are still affixed/attached to the garment(s). Garments have not been worn, or damaged. Please allow 5-7 business days for confirmation of all returns.
     
    Once your return is processed, you will receive a refund for the amount paid for the returned items, less the shipping & handling, provided it is within the 30 day timeframe.
     
    We recommend that you take note of your USPS Return Label Tracking Number and submit a copy of your order form with the return, in the unlikely event the parcel is lost in transit. 
     

    Steps for Returning

     1. We don't pay for shipment of returns back to us. 
    2. Should you need to return your Nic Hyl unworn item back to us, please email us within 30 days, to get return shipping address and update us on the reason why. 
    3. Once Nic Hyl receives your shipment, processing may take up to 10 business days to complete.  Your funds will appear in your account once the item(s) is processed. The amount of time it takes for your funds to appear on your end, largely depends on your financial institution. 
     
     

    Damaged or Incorrect Items  

     
    Nic Hyl has rigorous standards in quality and service. In the unlikely event that you receive defective merchandise please contact us immediately and we will gladly replace the item or issue a full credit at our expense.
     
     

    Exchanges  

     
    We do not offer direct exchanges. If you wish to exchange your product, please return the undesired items for a full refund and place a new order on our website.
     

    Sale Items 

    Sale items are final sale. 

    Email Use

     
    We do not sell your email address to 3rd parties. We use it only for our own purposes to send you communications on brand updates and news. You can opt out at any time. Please check our privacy policy for a detailed understanding of how we use your email. 

    Wholesale

    For wholesale customers, we do not offer RTV's on any wholesale items, however if we do have on hand inventory in another color or equivalent style, you may swap out. 

    From time to time, we will offer discounts on shipping or cost savings by way of volume pricing. 

    We also offer pre-packs for certain styles to help save on volume pricing. 

    Once your order is placed with us on-line, we will follow up with a purchase order for your items and delivery will be quoted via the purchase order for any items we make to complete your order. 

    Pls reach out to us with any questions you may have or to start a conversation. Email us at: info@nichyl.com